Impact of the application of integrated quality and safety management in an agro-industrial organization

Abstract

The aim was to assess the business results of application of the Cujae 2013 integration model in an agro-industrial organization based on compliance with its strategic indicators. The dissatisfaction of customers and stakeholders due to the lack of integration between quality and safety required a mixed-field research methodology (quantitative-qualitative) with comparative analysis. The contrast between the diagnosis before the implementation of the model and the current situation allowed: the define strategies for continuous improvement and rethinking processes that generate added value for the organization. As a result, a robust relationship is established business performance. The Cujae 2013 model applied in agro-industrial organizations shows the social relevance and value (theoretical, practical, and economic) that integrated management provides.