Framework for the design and implementation of government information systems

Abstract

Public administrations should encourage citizen participation in the decision-making process by making the government more accountable, transparent, and efficient. To achieve this, agile, interoperable, efficient, transparent, accessible, and flexible information systems must be managed, which currently rely on information and communication technologies. The objective of the article was to propose a framework for the design and implementation of governmental information systems with an enterprise architecture focus as an international trend for managing these systems. Scientific methods and tools such as analysis and synthesis, induction, deduction, observation, interviews, surveys, expert methods, checklists, and document review were used in the research. The main result is a framework constituting a metamodel that shows the elements and relationships to be designed, and a procedure that describes the stages and activities for its implementation.

Keywords: Information system, enterprise architecture, framework, metamodel, procedure.