1.
Sánchez-Hernández RM, Arce-Castro BA, Ramírez-Juárez J, Hernández-Rivas SA. LA CAPACITACIÓN COMO PREDICTORA DE SATISFACCIÓN DEL CLIENTE EN ORGANIZACIONES TURÍSTICAS / TRAINING AS PREDICTOR OF CUSTOMER SATISFACTION IN TOURISTIC ORGANIZATIONS. Ing. Ind. [Internet]. 2011 Sept. 5 [cited 2026 Nov. 15];32(3):207-12. Available from: https://rii.cujae.edu.cu/index.php/revistaind/article/view/405