Bendack Zambrano, Franz Ronnie, Geilert De la Peña Consuegra, and Jimmy Manuel Zambrano Acosta. 2025. “Usability and Quality of Digital Service Platforms for the Citizens ”. Industrial Engineering (Ingeniería Industrial) 46 (September):1-13. https://rii.cujae.edu.cu/index.php/revistaind/article/view/1305.