Padilla-Aguiar, Daimée, José Antonio Acevedo-Suárez, Ana Julia Urquiaga-Rodríguez, Ana Julia Acevedo-Urquiaga, and Neyfe Sablón-Cossío. 2022. “Application of the Process Assurance Model to the Service Logistics ”. Industrial Engineering (Ingeniería Industrial) 43 (2):1-16. https://rii.cujae.edu.cu/index.php/revistaind/article/view/1174.