PADILLA AGUIAR, Daimeé; HERRERA-GARCIA, Ricardo Amir; ACEVEDO-SUÁREZ, José Antonio; PARDILLO-BAEZ, Yinef. Buscando la satisfacción del cliente. Estudio en el Centro de Inmunología Molecular/Looking for customer satisfaction. Study at the Center of Molecular Immunology. Ingeniería Industrial, [S. l.], v. 37, n. 3, p. 313–322, 2016. Disponível em: https://rii.cujae.edu.cu/index.php/revistaind/article/view/719. Acesso em: 2 abr. 2026.